Creator
$29 / mo
Everything you need to make polished guides
Comes with:
- 1 user
- 50 guides / mo
- Private and Team guides
- AI Videos
- Export to PDF and more
- Version history
Pricing
Team
$49 / mo
Standardize processes in a single department
Comes with:
- 5 users,
additional users $10/mo - Unlimited guides
- Convert video to guide
- Role-based user management
- Custom branding
Business
Contact Us
Company-wide access, one simple price
Comes with:
- Unlimited users
- Translations
- Priority support
All paid plans include
AI Videos
Create engaging AI-powered videos automatically from your step-by-step guides to enhance training and onboarding
Blur sensitive info
Protect confidential data by automatically blurring sensitive information in screenshots and screen recordings
Export to PDF and more
Share guides in multiple formats including PDF, HTML, and Markdown to fit any workflow or platform you use
Private and team guides
Keep guides private for personal use or share with your entire team for seamless collaboration and knowledge
Voice transcription
Automatically transcribe voice narration and meeting audio into text for easy editing and accessibility
Integrate with help desks and knowledge bases
Embed guides directly into your existing help desk, knowledge base, or customer support tools for easy access
Capture in browser and desktop
Record step-by-step processes from any application on your desktop or directly within your web browser
Role-based access
Control who can view, edit, and manage guides with flexible permissions and role-based access controls
Version history
Work with confidence knowing every change is saved and any previous version of your trail can be restored.
Comparing alternatives?
$20/ user / mo
only screenshots and text
feature not available
feature not available
$10/ user / mo
Engaging AI Videos
Save hours and deliver higher quality training materials with AI videos
Convert any video recording into a step-by-step guide
Take any video (Loom, Zoom, etc.) and turn it into a guide.
Translations
Help everyone follow along, no matter what language they work in.
Web and desktop capture
Central user management
Voice transcription
$17/ user / mo
only screenshots and text
feature not available
$10/ user / mo
Engaging AI Videos
Save hours and deliver higher quality training materials with AI videos
Convert any video recording into a step-by-step guide
Take any video (Loom, Zoom, etc.) and turn it into a guide.
Translations
Help everyone follow along, no matter what language they work in.
Web and desktop capture
Central user management
Voice transcription
For the people who keep work moving
It helps us build critical docs quickly that are really easy for our customers to follow.
It's a user-friendly platform that lets us turn complex workflows into simple walkthroughs. It gives us speed on our end and usability on the customer's end. Exactly what we need when we don't have enough time.
Andy Ju
Head of Product at ClassRanked
It helped me stop being the single point of failure.
I'm director-level. I shouldn't be doing every small thing, and I definitely can't teach the same task on Zoom three or four times. Trails let me document it once and delegate with confidence.
Michael Silver
Special Projects Director at Degy Entertainment
It's simple, polished, and works across devices.
We're a public school district supporting a wide range of technology and the ‘how do I do this?’ questions never stop. Trails gives us a better way to create actionable training for parents and staff. It’s a no-brainer for us.
Adam McGraw
Director of Instructional Technology
The automatic video generation. It’s amazing.
Having the video AND the step-by-step instructions written out below with screenshots is killer. Great for all kinds of learning styles.
Mike Styer
Owner, Mike Styer Photography
It’s the easiest way I’ve found to create documentation that people actually use.
We previously used Scribe for guides, but still had to rely on tools like Canva and Vimeo for video. Trails feels like an AI-first approach: guide-to-video, video-to-guide, the full workflow in one place.
Fatima Jaferi
Sr. CS Enablement Manager at Canary Technologies
Listen to Fatima’s Story 👇
Frequently asked questions
Yes, we have Mac and PC desktop apps that can capture workflows outside of the browser. You can download them at trails.so/desktop
Yes, you can use Trails to create guides for anyone outside of your team or organization. Common use cases include creating support guides for customers and embedding them into Zendesk. Or educators creating guides for students.
Yes, you can scale your plan up or down from within the app at any time. At the end of your billing cycle, we will calculate your usage based on the number of editors and private viewers that were allocated to your plan for that month.
Cancel anytime! Your satisfaction is important to us, so if at anytime you'd like to cancel you can do so within our platform. If you're not satisfied for our product for any reason within the first 30 days, we're happy to give you a full refund. We only request you let us know the reason why.
Yes we do! Please email [email protected] and let us know how you plan on using Trails and we can help you get set up.
Yes we can! Please email [email protected] and let us know you're interested in our guide transfer service and we will be able to transfer your guides into our platform free of charge.