Real Customers, Real Stories

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We asked customers what it was like before and after they used Trails. Here’s what they had to say.

Trails helps us create consistent, scalable, accurate how-to resources for 4,000 students and 450 staff.
Adam McGraw
Director of Instructional Technology
Our product moves really quickly with frequent feature releases. Trails makes it much easier to keep documentation up to date without having to redo everything.
Fatima Jaferi
Sr. Customer Success Enablement Manager
For me, it’s simple. I can document it once and stop being the bottleneck.
Michael Silver
Director of Special Projects
Trails is a user-friendly platform that lets us turn complex workflows into simple walkthroughs in minutes.

It’s speed on our end and usability on the customer’s end. Exactly what we need when we don’t have enough time.
Andy Ju
Head of Product

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